---
title: "Marketing Ideas By The Numbers: Holiday Ecommerce Statistics"
description: "Marketing Ideas By The Numbers: Holiday Ecommerce Statistics"
image: https://blog.shift4shop.com/hubfs/Imported_Blog_Media/Screen-shot-2012-11-01-at-10_56_03-AM.png
---

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[eCommerce Marketing](https://blog.shift4shop.com/topic/ecommerce-marketing)| 2 min read

# Marketing Ideas By The Numbers: Holiday Ecommerce Statistics

 By [Shift4Shop](https://blog.shift4shop.com/author/shift4shop) [0 Comments](https://blog.shift4shop.com/blog/ecommerce-holiday-marketing-stats#comments-listing)

![](https://blog.shift4shop.com/hubfs/Imported_Blog_Media/Screen-shot-2012-11-01-at-10_56_03-AM.png)

 

63% of US shoppers plan to do a majority of their Christmas shopping online this year, according to a new study by [LivePerson](https://www.liveperson.com/).  And another study by [eConsuatancy](https://econsultancy.com/us/blog/11017-e-commerce-now-more-popular-than-high-street-shopping-report?utm_medium=feeds&utm_source=blog)found eCommerce to be more popular than high street shopping.  But how can you ensure your store converts as many as these eager shoppers as possible?

[Internet statistics](https://www.markinblog.com/internet-stats/) show there are factors that set merchants apart  and have proven success in converting more users.

# **Marketing Ideas By The Numbers: **

**Offer Free Returns:**

- 60% of UK consumers will not even consider making a fashion purchase online unless they can return unwanted items without being charged.
- 41% buy several sizes of the same piece of clothing online to check the fit, and then send the others back.
- Other reasons given for returning items included item not fitting (43%), the feel of the material (25%) and style (15%).
- 12% say they never buy online due to concerns about finding the right size, while 61% are often deterred for this reason.
- 60% say they won’t consider buying online unless returns are free.

**Offer Free Shipping**

- 55% of online shoppers expect free shipping on every order
- 85% of ecommerce sites will offer free shipping promotions specific for the upcoming holiday season
- 30% of retailers said they would offer free shipping earlier than they did during the 2011 holiday shopping season.
- 20% of consumers say free shipping is the most important factor in where they shop online in 2012. 19% of consumers say they'll pay full price, if retailers offer free shipping.

**Use Social To Connect:**

- 70% of shoppers using Twitter to get product reviews
- 75% turning to Facebook to look for discounts
- 73% using Pinterest to research ideas.

**Update Product Photos:**

- 67% of consumers saying that the quality of a product image is very important in selecting and purchasing a product
- 60% of consumers are more likely to consider or contact a business that has an image show up in local search results
- 53% of customers value the quality of a product image more than ratings or reviews

**Use Email Marketing Strategically**

- Targeted subject lines improve open rates - 53% said they opened an email because of a showcased offer
- Men over ag 55 are more likely than their younger counterparts to have made a purchase because of an email message
- 87% of those receiving retailer emails open the messages
- 80% of online shoppers and 71% of in-store shoppers say email offers influence them to buy

**Make Checkout Easy**

- 84% of ecommerce sites support express checkout
- 66% of ecommerce sites offer guest checkout (34% DON’T!)
- Only 9% of checkouts are 3-step vs 54% 4-step and 33% 5-step

 

 

 

 

 

 

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