--- title: "Client Spotlight: Scrappingcenter.com" description: "Client Spotlight: Scrappingcenter.com" image: https://blog.shift4shop.com/hubfs/Imported_Blog_Media/ecommerce_case_study-1024x604.png --- [![eCommerce Blog](https://blog.shift4shop.com/hubfs/shift4shop/shift4-blog.jpg)](https://blog.shift4shop.com/) [![shift4shop logo](https://blog.shift4shop.com/hubfs/shift4shop/shift4shop-Black.png) |Blog](https://blog.3dcart.com/) [Sign Up](https://www.3dcart.com/freetrial.htm?utm_campaign=Blog&utm_source=blog&utm_medium=blog-cta&utm_content=free-trial-cta) [Subscribe](https://blog.shift4shop.com/blog/scrappingcenter-case-study#subscribeBlock) [Success Stories](https://blog.shift4shop.com/topic/success-stories)| 1 min read # Client Spotlight: Scrappingcenter.com By [Shift4Shop](https://blog.shift4shop.com/author/shift4shop) [0 Comments](https://blog.shift4shop.com/blog/scrappingcenter-case-study#comments-listing) ![](https://blog.shift4shop.com/hubfs/Imported_Blog_Media/ecommerce_case_study-1024x604.png) [![3dcart client case study](https://blog.shift4shop.com/hs-fs/hubfs/Imported_Blog_Media/ecommerce_case_study-1024x604.png?width=502&height=296&name=ecommerce_case_study-1024x604.png "ecommerce_case_study")](https://blog.shift4shop.com/hubfs/Imported_Blog_Media/ecommerce_case_study.png) **ABOUT**:  Launched in 2012, Scrapping Center is a family-owned online retail business that features more than 90,000 arts & crafts products. For eight years, the team behind Scrapping Center has maintained multiple arts & crafts retail outlets online. Scrapping Center carries products for scrapbooking, stamping, needle arts, kids crafts and more. **FROM VOLUSION TO 3DCART:** In the beginning, each site under the Scrapping Center umbrella ran on Volusion. About two years ago, Dani noticed an unsettling trend that prompted the business to reevaluate its ecommerce software. > “We had customers complaining they couldn’t access the site or had issues logging in,” he explains. “We’d been a Volusion customer for years, but the support just wasn’t there. Long wait times to get someone on the line for help and a general lack of concern from Volusion’s management staff meant it was time for a change.” [![volusion to 3dcart](https://blog.shift4shop.com/hs-fs/hubfs/Imported_Blog_Media/3dcart_success_stories.png?width=509&height=200&name=3dcart_success_stories.png "3dcart_success_stories")](https://blog.shift4shop.com/hubfs/Imported_Blog_Media/3dcart_success_stories.png) **THE 3DCART DIFFERENCE:** > "We haven’t had any outages with 3dcart,” he elaborates. “The support staff is friendly and knowledgeable and processes tickets quickly. The latter was a breath of fresh air considering Volusion tickets might be open for weeks, even months.” In addition to better customer service and a more reliable platform, 3dcart saves him nearly $300 a month in bandwidth fees. With [Volusion plans](https://www.3dcart.com/comparison/volusion/volusion-pricing.html), the online retailer paid nearly $400 extra a month in overage charges. 3dcart’s competitive pricing was a draw in the beginning and continues to help justify the investment. - [Tweet](https://twitter.com/share) ### Leave a reply or comment below ### Sign up for Marketing Tips ### Related posts [Meet Dr. Sian Proctor: Inspiration4 Crew Member & Shift4Shop Contest Winner](https://blog.shift4shop.com/dr-sian-proctor-inspiration4-interview) As a crew member on the Inspiration4 mission to space, Dr. Sian “Leo” Proctor has an impressive resume. Not only is she slated to become an astronaut on the first all-civilian mission to orbit, but ... 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