Business owners and entrepreneurs love to make money. And that desire to earn is the precise reason why so many of them have spent the past few months working tirelessly to get their online store(s) ready for the New Year. But now that the heavy lifting is over and the first quarter is finally upon us, what can one do to ensure their business is successful both today and beyond? The answer is simple… focus on customer service!

There’s a saying in the ecommerce industry, “a happy shopper is a[...]