Shift4Shop eCommerce Blog | Conversion Optimization (5)

The consumer's experience with the marketplace keeps improving over the years, and one of the most brilliant moves a business can make is to create an e-commerce website. The website gives a visual representation of the brand and allows an online transaction of goods and services over the internet.

However, it doesn't just stop at creating a website but also promoting it to ensure increased traction and more positive reviews that will help boost sales. What differentiates a successful[...]

It is natural for human beings to seek attention. Even a newborn baby tries to attract people around it and gain attention with its playful activities. Statistics show that most consumers, about 86%, would be ready to spend more money when they are given attention and have a delightful experience.

Customer experience is predicted to surpass price and product in brand differentiation over the next two years. This statistic makes more sense for eCommerce retail where one-on-one interactions with[...]

Amazon is one of the most influential and prosperous components of many merchants’ omnichannel efforts. Therefore, learning to increase sales on Amazon is an essential task for scores of retailers.

When it comes to increasing revenue from Amazon, few tactics are more effective than winning the Buy Box.

The Amazon Buy Box lives on the top of product listing pages on the right-hand side. The Buy Box is what enables a shopper to add an item to their cart easily.

For an online business, bringing more traffic to their site is a crucial SEO goal. While more relevant traffic does translate into better search engine performance, it has several other benefits.

Many of these benefits directly contribute to your immediate business goals that involve revenue numbers. For this reason, more relevant traffic is a goal that isn’t just important for a new business but for the existing ones as well.

That being said, relevant is the keyword here. Higher traffic[...]

The eCommerce sector is booming. Consumers spent $453.46 billion on the web for retail purchases in 2017, a 16% increase compared to $390.99 billion in 2016.

The internet did make things easier for consumers with the growing convenience of online shopping, but also gave rise to a few unique challenges. In the beginning, consumers were divided into either online shoppers or offline ones. However, with growing digital influence, this gap is closing fast.

Today, a consumer’s journey may begin with[...]

Online shopping is different from shopping in the real world for both sellers and consumers. It does not guarantee a completed purchase even when visitors cannot stop filling their carts. Shopping cart abandonment is a common thing for eCommerce according to the latest stats. The average rate is nearly 74%.

It is not a catastrophe for the industry although it results in million-dollar losses for the global eCommerce marketplace and some online stores in particular. If you want to prevent your[...]

There’s another online store that isn’t much different from yours. They seem to have the exact same products, and there’s nothing you can do to stop them from selling something that isn’t proprietary to you.

They might be working with more capital than you are, giving themselves the room to charge a little less for the same things.

While You can’t keep hacking away at your prices,  you can make people see the merit of shopping for the same products with you instead of the competition.

In this[...]

An abandoned cart in eCommerce is worse than a rusty old shopping cart in the middle of a parking lot. When you’re selling online, someone adding items to their cart and then exiting without making a purchase represents lost revenue, flaws in your conversion strategy, and could even signal poor UX.

However, if your online store is facing high levels of cart abandonment, you’re not alone. According to The Baymard Institute, 69.89% of carts are abandoned -- that’s more than half the shoppers you[...]

So you have a great website that has great content, your SEO is on point, and you are regularly producing excellent content, butwhy aren’t you able to convert?

This is a question several business owners and marketers ask themselves every day. Sure, driving traffic and search engine performance is one thing, but converting visitors into paying customers is a whole other ball game. This is where Conversion Rate Optimization (CRO) comes into play.

The basic premise of CRO is simple: to make the[...]

Selling on Amazon means competing with over 2 million sellers pushing over $135 billion in goods each year. Whether you’re already established on the site or relatively new, increasing sales means using a combination of tactics to drive conversion, increase visibility, and to rise above competitors.

Chad Rubin, CEO of Think Crucial, is an Amazon top 250 seller with a decade of experience on the platform. His Amazon adventure began after college and Wall Street, when he began selling parts and[...]

If you’ve just launched an online business, you know how crucial attracting and retaining customers is. However, the world of e-commerce is increasingly competitive as customer expectations for speed, price and service continue to increase. When you’re just starting an e-commerce business, take special care to avoid common mistakes that are known to drive online shoppers away — and are easy to remedy.

Here are some typical mistakes online sellers make that lead to lost customers, and how to[...]

If your website is well-optimized, the content is of good quality and the clicks are off the charts, then you must be swimming in a pool of money. However, if you receive massive traffic but only a small number of those visits buy your goods or services, then you need to find tools that can convert them into customers.

Turning visitors into short-term or long-term buyers requires both strategy and extensive testing.

Borrowing a leaf from others who succeeded at this is recommended. However, you[...]

No one in the ecommerce world likes cart abandonment. It’s a statistic we like to see drop and drop and drop.

It’s no secret that upselling and cross-selling can be major drivers of revenue growth for eCommerce businesses. Industry leaders like Amazon report revenue increases of nearly 35% as a direct result of upselling and cross selling efforts. If you’re not currently using these tactics on your eCommerce site, it’s time to embrace this trend in online selling and see for yourself what online giants have been experiencing for years.

Although it might seem daunting to get started, it doesn’t have to[...]

Selling on eBay isn't an exact science, but there are some strategies you can use to make your listings more appealing to shoppers. An important part of learning how to sell on eBay is understanding how to optimize your listings, not just for buyer appeal, but for better positioning in search results.

The following 5 tips will help you optimize your eBay listings.

It's easy to be excited about selling on Amazon. Your products are out there in front of hundreds of millions of shoppers, and you're selling beneath the umbrella of one of the most valuable brands in the world.

But don't let your enthusiasm distract you from taking a careful approach to your Amazon sales. Just like any other business venture, you should approach selling on Amazon methodically so as to make the most of every one of your product listings.

To get you started, here are six common[...]

"Mistakes were made."

This is a phrase that has been spoken countless times throughout history, usually when a speaker is trying to distance themselves from actions and their consequences. Of course, if you do make a mistake, the best course of action is to take responsibility, correct it, and improve.

This isn't always easy, but sometimes, it's as simple as understanding where you went wrong, why it matters, and what you should change. In that case, there's no reason not to jump right on it,[...]

It should come as no surprise that in 2017 there were over 215 million online shoppers in the United States alone, with that number projected to grow to over 230 million by 2021. As an ecommerce business owner, it’s your job to not only figure out how to capture a piece of that pie, but to keep visitors on your site until they complete a purchase.

Consumers want their experience to be as smooth and quick as possible, and online shopping is no exception.

There are a number of reasons why your [...]

Shopping cart abandonment has plagued online store owners for years. As new technology develops, we’ve been able to better understand and address the causes of abandonment. But with these new solutions, technology has also brought new challenges.

Mobile shopping.

Shopping done on mobile devices now accounts for over a third of all retail ecommerce. That number is only set to grow in the coming years, so it’s nothing to scoff at. If that sounds great, like your customers can shop from anywhere,[...]

For every e-commerce company that exists, there is another with a similar offering and similar products.

Customers don’t have to shop with you and in most cases, they have no loyalty to you. So, if you want your e-commerce business to succeed you need to have a serious think about your pricing because it will play an important role in how well it sells.

More specifically, you need to think about how you optimize your pricing. Pricing optimization is an ongoing approach that seeks to help you[...]