A popular question among eCommerce sellers is, “Why should I care about insurance?” Most businesses have encountered some kind of shipping issue and have discussed whether or not they need to insure higher value packages. How you handle damaged, lost or stolen packages can determine how your customer interacts with your brand and whether or not they make repeat purchases. One of the best ways to avoid customer dissatisfaction or monetary loss is by staying proactive with insurance. In this[...]
You’ve made the hard decision to find a company to ship products for you, but now the time has come to pick who’s shipping them and you can’t decide between two (or more) options. Do you only have to choose one distributor?
One of the many challenges of being an eCommerce store owner is getting more sales. You might already have social media strategies in place or maybe you rely on word of mouth to generate sales but did you know one of the best ways to increase sales is by tweaking your shipping methods?
According to a study done by north american technographics 44% of shopping cart abandonments are due to shipping and handling costs being too high, and 22% were due to shipping and handling costs being shown[...]
From a P&L perspective, shipping costs are typically the 3rd largest line item just behind merchandise and labor cost. On average, e-commerce merchants spend 10% of their revenues on shipping costs. The financial investment of shipping product to customers means that auditing shipping spend and invoices is crucial to a business.
For children, countless occasions call for the unwrapping of presents, with the appearance of mystery boxes igniting anticipation and deftly nimble finger movement. The box, the wrapping, the ribbon, the bow – all of these elements, by definition a barrier between a child and their desired product, serve to create a profoundly memorable unboxing experience that’s just as enjoyable as the product itself.
Guest post by Jose LiFounder & CEO of 71lbsWhat is the #1 source of pain felt by most e-commerce merchants? Shipping costs. We all need help reducing them. But how can the average merchant cut costs while FedEx and UPS keep increasing rates and the USPS threatens to close branches and slash personnel? Unless you ship at Amazon-level volumes, it can be difficult to gain leverage and cut a break with your shipping carriers.
By Ben Ocken, Associate Marketing Manager at EndiciaRunning an ecommerce business may seem as simple as producing and selling a fantastic product. But in order to be truly successful, you’ve got to know how to ship.
But shipping can seem intimidating, and it’s often hard to know where to start. That’s why we’ve mapped out five key things you need to consider to get your ecommerce shipping off the ground.
When you're running an online business, it's certainly a MUST that you have an amazing shipping partner you can rely on. For some online stores, it's not only one but several different companies that take care of shipping their products to customers.
What can even be more taxing in the long run is when you've expanded to various sales channels online and you need to log in to different platforms to manage all the orders.
But what if you can actually integrate all these selling venues into[...]
Do you know that you can actually make money from FedEx and UPS for a change? Most of the time, a lot of online businesses that make use of their shipping services never find out that there may actually be refunds from these companies that they can retrieve.
Yep, you heard it right. You can actually get money from FedEx and UPS through refunds. You'll be surprised how much money you can save over time from even little amounts every month!
International eCommerce has been a steadily growing portion of retail, even throughout the global economic downturn. Economic figures have stated that international eCommerce surpassed $1 trillion in 2012. For this reason, many U.S. Retailers are considering international expansion.
U.S. eCommerce retailers who aren’t currently shipping internationally should consider taking international orders. The growth rate for international e-Commerce exceeds domestic growth figures exponentially. U.S.[...]
Shipping & Fulfillment | 1 min read
Shipping is key to running a successful online store. Customers expect a seamless end-to-end online shopping experience and you need efficient and automated tools to fulfill orders.
There is no greater time then in this year of 2014 to jump on the e-commerce business trail. eMarketer recently announced that global B2C ecommerce sales will hit $1.5 Trillion this year and ecommerce sales will increase by 20.1%, a 2.1% rise from 2013.
Internet businesses can be faced with many challenges as the e-commerce arena broadens with more players and competition from traditional brick and mortar retailers, such as Kohl’s, enter the cyber market. Kohl’s have put their new store[...]
When customers purchase a product from an eCommerce business, they often have to pay for more than the product itself. Shipping is necessary for transporting the product from its storage location to the customer’s doorstep. However, this service is rarely, if ever, free for store owners. As a result, they have to add a shipping rate to the purchase.
The question that emerges here is how much to charge a customer for shipping. The answer can be trickier to reach than one might believe. This[...]
Why Merchants Should Act Now To Stop Shipping Errors
Today's customers aren't only shopping on the go, they're checking out in a hurry, too. As an increasing number of shoppers opt for the convenience of their mobile phones, more and more online merchants are discovering inane typos are to blame for their costly, carrier-imposed penalty fees.
Our friends at ShipStation have created a useful guide for remembering all of the important holiday shipping dates coming up in the next couple months. Their infographic reminds merchants that FedEx, UPS, and USPS all have some special closures and rules for shipping over the next few weeks and even provides a super useful “ship by” calendar so that you can get all your packages get to customers on time.
As online consumers, we’ve all seen free shipping offers from our favorite stores and brands. And, while we love these offers as consumers, as business owners it’s hard to imagine being able to offer shipping for free.
Does packing boxes and printing shipping labels feel like it’s getting in the way of running your business?
It happens to nearly every company as they scale, facing a challenge of trying to hire more staff to handle a warehouse or potentially turning those operations over to a partner that focuses specifically on fulfillment operations.
It’s a critical juncture and one that can make a major difference for today’s costs and tomorrow’s growth. There are challenges to deciding to keep[...]