Due to the COVID-19 pandemic, more customers, both B2B and B2C, shopped online in 2020, resulting in tremendous eCommerce growth. Online retailers like Amazon and eBay had their biggest years ever. B2B eCommerce will be worth nearly two trillion dollars by 2023, which means eCommerce business owners are in need of more sophisticated online sales methods.
Shipping & Fulfillment | 11 min read
Amazon’s brown cardboard boxes are regular features on our doorsteps, office reception desks, and mailboxes. From deodorants to vacuum cleaners, Amazon delivers millions of products to people around the world every day. It’s no surprise then that the company’s annual shipping costs amounted to a staggering $6.1 billion in 2020.
High shipping costs are one of the biggest obstacles to the growth of eCommerce. While industry giants like Amazon are able to bear these costs, it still cuts deep[...]
Shipping & Fulfillment | 9 min read
If you own a business that relies on a slick and effective supply chain, you’ll know full well how damaging supply chain disruption can be. Supply chains are often fragile ecosystems in which one broken link can ripple throughout the entire chain. We can all hope that our supply chains will be resilient and reliable, but that’s not always the case.
Launching an online business entails a lot of hard work. During the initial stages, you'll tackle fun and exciting aspects like designing your website, creating a logo, and uploading products. Soon, though, you'll need to attend to more technical details like shipping — after all, unless you sell only digital products, your customers need a way to receive the items they buy from you!
Shipping for eCommerce can seem daunting, as there are a lot of factors to consider. You need to figure out[...]
Shipping charges tend to rise as your packages go further, and carriers determine how much your price scales by seeing how far you ship across their U.S. shipping zones. Carriers each carve up the continental map to create their list, with most dividing up the country into seven shipping zones numbered “2” through “8.” These shipping zones can impact both the cost and delivery speeds available for your goods.
Knowing U.S. shipping zones and how they’re calculated can help an eCommerce[...]
So you’ve made a smart move and decided to opt for a fulfillment provider. You’re definitely on the right track as far as business decisions go. However, the question now is, “How do I make sure I’m choosing the right fulfillment company for my business?” There are several options to choose from and, as a business owner, making the wrong choice can have serious consequences for your company.
Shipping costs are consistently the leading cause of shopping cart abandonment. Customers add products to their cart and get through checkout, only to see shipping costs that they didn’t expect to pay. For many customers, this is enough to put them off of going through with the purchase entirely.
In order to be upfront with customers about their expected shipping costs, you also need to understand how their costs will be calculated as a business owner. One of the most common ways that[...]
Your eCommerce store is critical to broadening your brand and increasing your reach. While eCommerce offers business a wide range of opportunities, it can be difficult to keep up with high customer expectations and an ever-growing market.
In today’s time where customers have high expectations, we provide three strategies to help make your eCommerce store a success. Choosing the right shipping method, streamlining the fulfillment process, and having an up to date landing page will all impact[...]
Whenever you think about starting an eCommerce business, warehousing, shipping, and fulfillment may come to mind.
Surely, creating sales is the interesting part. However, what happens after the order is made? Somehow your item needs delivering to customers' hands. One of the most popular ways to handle this part is to partner with an order fulfillment company. There are a number of fulfillment services that will store your products and pack and ship your orders.
Value-engineered packaging is the process of designing and producing the best possible packaging solution for your product with costs, security, and performance in mind.
Your brand can benefit from redesigning new and existing packaging solutions for a single product or a wide range of products to use less material, optimize costs, and create more branding opportunities.
For many ecommerce brands, packaging is an expense that’s left to the last minute.
As an e-commerce retailer, you know that selling your merchandise online opens your business up to a much larger market than you could ever reach offline. If you’re already reaping the rewards of selling online throughout the United States, you might be considering going global. Selling to European customers online is a great place to start.
There are plenty of great reasons to reach out to European customers. To be precise, there are 727,848,547 good reasons. That’s the number of internet[...]
Is your business looking to expand to global markets? Selling products online and shipping them to international customers has become commonplace today. That's especially thanks to marketplace giants like Amazon in the picture. But you don’t need to rely on marketplace selling to reach international customers. Your products can cross borders from your own online store.
Shipping & Fulfillment | 13 min read
Online shopping has changed the entire retail landscape for everyone, both retailers and consumers. Not only has online shopping demanded more of all retailers, especially those who never considered selling their products online previously, but it has also changed the way consumers think, altering the requirements that must be met in order to fulfill their expectations. One of the biggest changes in terms of consumer expectations is, of course, shipping.
Shipping & Fulfillment | 11 min read
Your inventory is business-critical. No inventory equals no business. But, even with a warehouse full of stock and a sales channel full of listings, if you don’t have inventory and fulfillment efficiency, you can struggle to sell, ship, and earn that glowing feedback you deserve.
Shipping & Fulfillment | 7 min read
Statistics show that the eCommerce industry has been steadily growing over the past few years. More importantly, it's expected to continue to expand in the years to come. A study published by Statista found that the global eCommerce sales in 2019 amounted to 3.53 trillion US dollars. What’s even more promising is that, by the end of 2022, it’s predicted that eCommerce sales will reach 6.54 trillion US dollars.
Every e-commerce business—regardless of size, product category, or experience—shares a common challenge: shipping orders to customers. The key to thriving online is finding a way to get products into your customers’ hands quickly while keeping your transportation costs low.
Shipping & Fulfillment | 12 min read
Your relationship with a customer doesn’t end after they’ve made a purchase. Their shopping experience needs to be cared for at every stage before, during, and after that point – and that includes delivery.
In this blog, we’ll be showing you 5 ways that you can effectively engage with customers in the post-purchase phase. With these tips, you’ll build fierce brand loyalty and keep customers more satisfied than ever before. Let’s begin.
Running a successful eCommerce business is a ton of work. You have to set up and maintain a website, find great products to sell, market your business, and keep your customers happy. A big part of that is making sure you get items into your customers' hands safe and sound. Unfortunately, this is often easier said than done.
Many eCommerce owners start out by shipping their own items. For a little while, this can work out well. However, as a store grows, it can quickly become overwhelming to[...]
Fulfillment by Amazon (FBA) is a service for Amazon sellers in which Amazon handles the storage of inventory, and the picking, packing, and shipping of orders.
FBA has evolved far beyond what it was in 2006, when it was first introduced to sellers. James Thomson, Amazon’s first-ever account manager for FBA, even remembers giving tours of Amazon’s flashy fulfillment centers back in the day.
According to the U.S. Department of Commerce, shoppers spent $601.75 billion with online merchants based in the U.S. an increase of 14.9% from the previous year. With so much opportunity to be had online, it’s no wonder that manufacturers are ditching the traditional selling strategy of using a middleman, for the modern direct-to-consumer (D2C) approach, that allows them to:
- Have more control over their business
- Leverage their brand’s online presence
- Develop their own marketing campaign, and