For every e-commerce business owner, weaving together an effective shipping strategy lies at the heart of their business model. This is especially true if they engage in cross-border selling. Between 2019 and 2023 alone, the global e-commerce logistics market size is slated to grow by a staggering $81.78 billion, with most of the contributing factors falling in the cross-border e-commerce territory.
With so many eCommerce brands competing for the attention of customers across the world, your eCommerce website must provide a unique experience to stay in business. Localizing your website offers a unique shopping experience to your customers who belong to a specific linguistic, cultural, and geographical group.
When it comes to setting up an eCommerce business, shipping is a vital aspect that could make (or break) or business.
Because eCommerce is all about ordering the product online and delivering it to your customers' doorsteps, shipping is essential. And, without the right shipping and delivery strategies, you won’t be able to satisfy your customers or create goodwill.
So, what happens when a product is damaged during shipping or goes missing?
Well, that is where shipping insurance comes in.
Today’s customers are an unforgiving bunch with a low tolerance threshold for mistakes by retailers. They do not hesitate to take their grievances online in an attempt to name and shame retailers into acting on them quickly.
The social media pages of most brands with eCommerce stores are littered with negative reviews from customers who have faced delivery delays or damaged parcels.
Working with reliable suppliers that can provide high-quality service is a critical step to the success of your dropshipping business. It can be frustrating to find a product that you like and think will sell well, only to find that suppliers aren’t able to work with you. Because of this, you feel you might lose the chance to your success that may never come back. To solve this problem, I’ve gathered a list of the top Chinese dropshipping suppliers for you to consider.
Shipping can be a stressful part of eCommerce for customers and retailers alike. Problems with delivery mean extra work for both the buyer and seller, with the online store sometimes taking the blame regardless of the source of the issue. When shipping is as smooth as possible, customers have a better experience and brands receive a benefit to their reputation.
Shipping carriers have made numerous improvements to the process, aimed at peace of mind and convenience for customers expecting an[...]
When an online shopper places an order, their next step is to sit and wait until the product arrives. For the business, landing the sale is only the beginning. They must get the product securely packed, get it shipped out, and get it to the customer’s doorstep or mailbox.
Creating a new eCommerce business can be a highly lucrative venture. However, as the old saying goes, “If you want to make money, you have to spend money.” Especially at the beginning, you may have to invest quite a lot before you start to see any real revenue. This is the challenge that you will need to accept if you are ambitious and interested in starting an online store.
Just consider some of the expenses you may accrue during this process. Someone has to create the goods you are[...]
Providing accurate shipping rates can be tricky for any eCommerce business, especially newer and smaller stores. So many factors may dramatically lower or raise the final price, and even one miscalculation can result in someone charging you the wrong amount, or you charging your customers the wrong amount. Thankfully, there are solutions out there that can simplify shipping rules for merchants and use automation technology to pull up the correct price every time.
Advanced Shipping Manager,[...]
Fast shipping programs are booming across marketplaces. Walmart 2-Day Delivery, Amazon Prime and eBay Guaranteed Delivery are just a few that provide both fast and free delivery. When you compete with convenient shipping and service, you can avoid price wars and keep your margins healthy. However, these programs aren’t just popular with marketplaces and sellers; they’re also expected by customers.
Delivery speed and costs are two of the biggest reasons for cart abandonment, meaning that if[...]
There are many benefits to adopting dropshipping as the model for your eCommerce business. The benefits include relatively low start-up costs; a major reduction of how much of the supply chain you need to manage; and great scalability as your business booms over time. With that said, not every business would benefit from dropshipping, and not every business owner will find it to their liking — not necessarily due to the fault of the person, but due to the nature of the model and the[...]
Dropshipping can be a highly lucrative and relatively inexpensive way to start and operate an eCommerce business. It is no wonder that online entrepreneurs, especially those who do not have much or any start-up capital, are increasingly turning to this business model. While not every business is cut out for it, the many benefits of this method definitely make it worth at least considering and learning more about.
Having said that, the dropshipping model — as with any other business model —[...]
Shipping & Fulfillment | 7 min read
When you’re running an eCommerce store, you want to scale your operations. After a certain point, though, you won't be able to efficiently fill orders on your own. It's simply too much work. The act of filling orders takes you and your employees away from what's most important - growing the business.
For that reason, many business owners outsource order fulfillment to a fulfillment company. Fulfillment companies take care of day-to-day tasks associated with shipping so you don't have to[...]
Dropshipping is a form of eCommerce fulfillment in which an online store doesn’t physically stock the items it sells on its website. Instead, the store’s merchandise goes directly from the wholesaler, supplier, or distributor to the final customer. In this process, the online merchant never comes in contact with the product, relying entirely on their dropshipping partner to fulfill the order.
Because of the way dropshipping works, it requires the distributor and the online merchant to have a[...]
The internet has changed so much about the way we consume products. All kinds of niches for products and services once impossible to find are now as easy to reach as a simple Google search. Thanks to various tools, software, and algorithms, customers can receive a more personalized shopping experience than in the physical world. Similarly, social media and other technologies greatly facilitate communication between business owners and their patrons. These are just a few out of many examples.
In the perfect world of online ordering from the comfort of your home, one of the biggest concerns customers have is when they’ll get their order, and, with most stores, determining that delivery date can be a confusing mess at best. In order to remain competitive, online stores are offering more variety and speed with their shipping methods, but are leaving out one key factor: Estimated Delivery Dates. According to a checkout usability study done by Baymard Institute, users greatly prefer[...]
eCommerce businesses come in all shapes, sizes, and styles. Some online stores are humble one-person efforts, started and run by entrepreneurs for fun and profit. Others are larger endeavors with larger teams that offer services rather than products. The internet is home to so many different types of eCommerce sites that operate with just about any kind of business model you can name or conceive.
That includes dropshipping, an increasingly popular method for making money on the World Wide[...]
Shipping & Fulfillment | 7 min read
In the ever-evolving and growing e-commerce industry (i.e., purchasing a product before you can touch it, try it on, test it out, etc.) returns are unavoidable--expected, even.
As traditional brick-and-mortar stores move operations to the world wide web at an astoundingly rapid rate, the online shopping habits of businesses and customers alike are taking shape before our eyes--namely, the perception of returns.
In a world where purchases can be made at the click of a mouse, lax return[...]
Dropshipping is becoming one of the most popular ways of doing business online. Ecommerce giants like Amazon, Walmart and Wayfair and small businesses alike utilize the dropship fulfillment model for their businesses. As more and more ecommerce businesses venture into the dropshipping realm, they find themselves needing a solution to streamline how they run their companies including how they automate the dropshipping side of their businesses.
The Dropshipping Fulfillment Model
Consumers have been making big changes in the way they shop over the past 20 years as e-commerce has grown and developed. Although e-commerce only makes up a little more than 10 percent of overall retail sales (according to the U.S. Census Bureau), it still amounted to more than $450 billion in 2017, and it is growing.
As an overall industry, retail itself has undergone significant changes in recent years, but those changes have impacted e-commerce (online retail) to a far greater degree.[...]