eCommerce Blog

Call it a revolution or an intrusion, chatbots are here to stay. From top tier companies like Google and Amazon to smaller eCommerce companies, all have been actively deploying chatbots. Whether it is the customer support desk or the team communication process, chatbots have the potential to help with any department.

Businesses large and small depend almost entirely on their phone systems.

These business phone systems support more than just a large network for inbound and outbound calls. Most of these systems are VoIP-based phone systems with cloud hosting options. This enables a more affordable and scalable solution that supports collaboration between employees. This collaboration can also be done through several applications. It also provides you and your employees with the capacity to work outside of the[...]

Steve Balmer would have chanted “conversions, conversions, conversions” instead of his infamous “developers” chant had he been running a website and not been the CEO of Microsoft at the developer’s conference in 2006.

Why? Because it’s all about conversions in the online world.

And how does one improve their conversion rate? More traffic.

Every year, the competitive field of marketing becomes more and more challenging. Markets are already saturated with alternative options, even niche products. While that may make it more difficult to create an impact in your space, your marketing can still flourish. Thanks to the substantial reach of social media platforms, particularly Facebook, it’s possible to create a larger customer basis and much greater product awareness.

After you’ve gone through all the trouble of setting up your online store on your chosen platform, it may sound like a nightmare when you’re faced with the hard decision to migrate to a new one. But, at some point, migrating may be the best option for your online store. Many merchants are enticed by Shopify’s promise of an easy eCommerce experience, only to find that they don’t offer what their business needs. If you’ve turned to 3dcart as a possible solution to your business woes, then it may[...]

More and more people are using the internet to buy nowadays. Not having to go out to buy anything is among the many things that contribute to the preference of eCommerce businesses over others.

B2B, or business to business, is a form of commerce that involves businesses directly selling to other businesses, rather than a business selling direct to consumer. This key difference calls for a different approach to traditional eCommerce, with more advanced functionality necessary to keep things running. B2B customers simply have different needs than B2C, or business to consumer, customers do when it comes to shopping online. Often, B2B customers are employees shopping for equipment or[...]

Google has come a long way since its inception, transforming near-daily to provide a better experience to its users. As the Internet keeps moving towards mobile, search engines like Google are working overtime to ensure that the results users get are exactly what they need. This means the introduction of new features on their search engine result pages, which introduces a problem for SEO professionals: how do we take advantage of those features to keep ranks high and boost traffic?

Today, we’re[...]

Entering the potentially lucrative world of eCommerce is easier than ever before. Anyone interested in entering this field can find a variety of eCommerce platforms, on which they can build and run their own online store. Of course, all these platforms are quite different from each other. Business owners need to think carefully about which one would be best for their needs.

The nature of how we do business has changed a great deal throughout history, especially with the advent of eCommerce, but one thing has always remained most important: building long-lasting customer relationships. Happy customers provide repeat sales, positive word of mouth, and countless other benefits without which a business can't survive.

A cart page is where the buyer’s journey, in terms of conversion. It is like a basket that potential customers use to add anything he or she likes throughout the course of browsing your store. They keep on adding things but may consider removing or replacing some items when they decide to pay for it.

Here, their decision may depend upon different factors. Price plays a major role in whether they’ll prefer one item over another. The user experience on the cart page needs to be customer-centered.[...]

New customers are the lifeblood of successful businesses. At least, that is a belief that many business owners have internalized. You can see it in their actions. For example, SocialMediaToday reports that 7 million advertisers spent $10.1 billion on pay-per-click online ads in the year 2017 alone.

For more experienced business owners, though, a different goal reigns supreme: turning one-time shoppers into lifetime buyers. Early on, businesses focus on generating leads. Established businesses,[...]

Digital marketing is driven by Search Engine Optimization (SEO), which is a strategy employed to improve a website’s ranking in online search results. Ecommerce SEO is also one of the fastest-changing aspects of online marketing due to constant updates in algorithms that affect everyone. 

In this upcoming year, you need to be prepared for more changes that will take place so that you can capitalize on your online presence. Developing a strategy for improving the SEO of your website will[...]

Hacking and cyber attacks have been the bane of websites since the internet’s creation, and that still hasn’t changed. As security measures get more advanced, so do hacking strategies. Any website being hacked is a serious ordeal, but stakes are elevated in the case of eCommerce due to the sheer amount of sensitive data that can be breached and stolen from online stores.

As a merchant, you want your business to be as secure as possible and your customer’s information safe from bad actors.[...]

Google is constantly altering its algorithm and announcing new features for it’s search engine, always with the intent of making the search experience better for users (but not always easier for SEO professionals). But it seems like Google has actually made a change that benefits both end-users and webmasters in their newest updates for product feeds. Specifically, Google is making rich product page result features more accessible to online merchants who use the Merchant Center’s product feed[...]

E-commerce has completely changed the way the market used to work and has jumped in quickly upon the screens of customers. Going a step further and making our lives even simpler, voice-controlled search is coming up as the next big thing in our modern-day world.

Devices and software like Alexa, Google Assistant, Apple’s Siri, Samsung’s Bixby, and Microsoft’s Cortana are just a few examples of some wonderful platforms that are highly capable of handling tasks effectively. With just your voice[...]

Recent surveys from Facebook state that up to 83% of shoppers run to Instagram to discover new products and services. The same study shows that 81% of people use the platform to research about brands. Based on those numbers alone, it’s clear how Instagram has grown to become an invaluable platform for every successful online entrepreneur.

Although you may have an official website, having a presence on a separate platform where you can showcase your products and services is an added advantage. Online marketplaces make it possible for you to concentrate on improving your business, leaving the platform operator with the responsibility of handling logistics and processing all transactions. A shoppers’ preference survey by Statista shows that more people are inclined to make repeat purchases from online marketplaces than any other[...]

The question “how to boost eCommerce sales” stings virtually every business owner, whether you’re a beginner or seasoned. Nowadays, there are a huge number of tips and tricks to impact sales rates. Some are more efficient and effective than others, so it can be difficult to determine the best strategy for boosting your sales numbers.

Before we began writing this article, we’ve thoroughly gathered consumer habits and the latest trends in eCommerce. Next, we analyzed them meticulously, which[...]

The eCommerce leviathan Amazon has robots facilitating and speeding up work in their warehouses. Walmart uses flying robots to monitor inventory levels and flag missing items in their distribution centers. In this way, modern leading-edge companies resolve several issues that improve management efficiency and labor productivity. Moreover, robots work 24/7 and make fewer mistakes than humans. Small businesses should learn from the best; that's why this article is dedicated to the automation of[...]