eCommerce Blog

Customer Service | 6 min read

The Importance of Having a Customer Retention Strategy

Keeping your competitive edge in this digital era takes careful planning and preparation to stay ahead. Consumers are continuously bombarded with advertisements and marketing schemes cleverly disguised to try and coerce them to leave their current company and choose a new option. 

Web Design | 21 min read

Easily Add Content Pages to Your Website

Selling online is complicated. You have a lot on your plate, and it's easy to fear that you've overlooked something. For one, you need customers to trust you, or else they'll turn away. This may have already been happening to you. In that case, you're probably wondering how to get customers to believe in your business.

It might just be that your website doesn't have enough content.

Your eCommerce website is not just an online store. Simply having product pages, categories, and a shopping cart[...]

eCommerce Marketing | 19 min read

Instagram Stories for eCommerce: 6 Best Ways to Generate More Sales

Back in 2010, when the first photo was posted on Instagram, it was difficult to predict the growing popularity of this platform. Today, its community has over one billion monthly active users and 90% of them follow at least one business in-app. What's more, 70% of Instagrammers use this platform for product discovery, so it has great sales potential for eCommerce businesses.

Doubtless, Instagram has evolved from a photo-sharing app to a powerful marketing tool and it is now one of the most[...]

eCommerce Marketing | 13 min read

Google Shopping Ads Strategy in the time of the COVID-19 Pandemic

If you take a look at the COVID-19 pandemic data, it is clear that more and more households are staying home and relying on eCommerce giants for meeting their daily requirements through online shopping. Right now, contactless deliveries are growing in number and with Google being at the front of the eCommerce sector, shopping and campaigns are experiencing a surge in performance.

Brands who are capitalizing on Google Shopping Ads are seeing unprecedented growth in their business. Search terms,[...]

eCommerce Marketing | 11 min read

The Top Digital Marketing Channels (Ranked By Statistics)

Did you know that 72% of brands believe they have a successful digital marketing strategy? If you don’t have a successful strategy or are forming your first marketing campaign, you may wonder how to create a winning marketing strategy.

What’s the secret to a successful marketing campaign? Is it investing in the best marketing technology, keeping up with the best trends, and hiring/outsourcing the best talent? Many businesses are realizing their marketing is most successful when they invest in[...]

Shipping & Fulfillment | 12 min read

5 Ways Online Stores Can Optimize Custom Order-Tracking Experiences

Your relationship with a customer doesn’t end after they’ve made a purchase. Their shopping experience needs to be cared for at every stage before, during, and after that point – and that includes delivery.

In this blog, we’ll be showing you 5 ways that you can effectively engage with customers in the post-purchase phase. With these tips, you’ll build fierce brand loyalty and keep customers more satisfied than ever before. Let’s begin.

Customer Service | 10 min read

8 Customer Service Keys Unique to E-Commerce

When you think about customer service, you probably picture a help desk at a big-box retailer. But as more commerce is conducted online, it looks more like chat windows and widgets.

Conversion Optimization | 11 min read

How to Create Exit-Intent Popups that Drive Conversions

Have there been instances when you’ve had prospects arrive on a landing page and leave without taking the desired action? If only there was a way to make them stay, you wonder.

Enter exit-intent popups.

Exit-intent popups refer to a popup message that appears right before a visitor is about to leave the website.

Conversion Optimization | 8 min read

How Conversion Rate Impacts the ROI of Campaigns

How do you know if your website's digital marketing strategy is successful?

One of the key metrics to measure success is the conversion rate. Yet only 22% of businesses are happy with their conversions and how it relates to their return on investment.

This article examines the relationship between ROI and conversion rates for website marketing campaigns.

eCommerce Marketing | 11 min read

What Is Willingness To Pay and Why Is It Important?

Life would be so much easier if you knew how much people are willing to pay for your products. You could set a price that maximizes profits, easily acquire new customers and wouldn’t worry about losing any of yours.

Willingness to pay is the metric for that. Measuring your customers’ willingness to pay can help you improve profitability, find the right market for your products and better understand your customers.

So let’s find out

  • What is willingness to pay and why is it important to your[...]

SEO | 9 min read

How to Avoid the Most Common PPC Traps with Budgeting

Are you making mistakes within your Pay-Per-Click advertising campaign? Luckily, if you are, it’s fairly easy to pick out any errors and rectify your actions before you start to lose significant portions of your budget with little to show for it.

eCommerce Features | 22 min read

Shift4Shop vs. BigCommerce: A Side-by-Side Comparison

You're under a lot of pressure when you start an online business. Choosing the right eCommerce software is a big part of that.

Shift4Shop and BigCommerce are both popular eCommerce platforms. They're both used by businesses of all sizes, from startup to enterprise. Both have their benefits. But this doesn't make choosing between them any easier.

Your eCommerce software will either help your business succeed, or get in its way. So this is an important decision. One you shouldn't make without[...]

Email Marketing | 12 min read

Email Copywriting: A Proven Guide to Creating High Converting Copy

Email marketing is a great way to connect with leads, build relationships, and turn prospects into customers. A key element of your success as an email marketer will be your ability to write copy that engages and converts your readers.

In this guide, I’ll teach you how to create that high-converting copy. Let's take a deep dive into the world of email marketing.

Conversion Optimization | 16 min read

Understanding the eCommerce Customer Journey

Of all the things that people do online, online shopping is one of the most popular. Sales through eCommerce have continued to rise with no sign of slowing down. Since the industry is only projected to increase in the coming years, it's clear that those who invest in creating online shops are making the right choice.

As an eCommerce store owner, it's important that you appeal to your target audience to rise above the vast amount of competition that you have. Understanding the eCommerce customer[...]

Starting a Business | 10 min read

How to Push Product Data to Your Online Store Efficiently

How much time do you spend on importing product content to your online store?

The answers to this question can range wildly, from a few minutes to several weeks. I know that because recently I participated in market research related to this topic.

Starting a Business | 9 min read

How To Get A Merchant Account In A “High Risk” Industry

A merchant account is an often overlooked, but key component for an ecommerce business. Together, with a payment gateway, your account gives you the ability to accept credit cards through your website. But many new online businesses are not familiar with the stipulations involved with their merchant account.

Every company that wants to do business online will want to have payment resources available to customers shopping on their site. Accepting major credit cards and offering streamlined ways[...]

Social Media | 23 min read

7 Ways to Boost Your eCommerce Sales Using Instagram

As an eCommerce brand, generating sales on a consistent basis can be difficult with so much competition in the digital space. With eCommerce sites ranging between 12 million to 24 million in the world, it's hard to stand out.

However, there are a variety of social media platforms that give eCommerce brands the opportunity to increase their revenue through marketing.

eCommerce Features | 9 min read

9 Best Lead Capturing Features Every eCommerce Store Needs

Lead capturing is key to the success of any business, but it’s especially crucial in the eCommerce world. The more leads you capture, the more sales you’ll have. In fact, data has shown that the top priority for marketers is generating leads.

Starting a Business | 6 min read

How Defining a USP Helps Business Growth

Every small business is looking to make it big, but did you know that97% of thosesmall businesses' websites aren't effective in helping them bring in more customers and make more sales? Needless to say, your website may not be enough to get a small business where it needs to be.

Email Marketing | 11 min read

5 Emails to Send to Increase Sales During Slow Sales Months

There are some months when it’s easy to bring in customers and others when it isn’t. Rather than relying on your big Christmas income to tide you over, it’s time to start building up your sales in the slower periods.

Email campaigns remain one of the most effective ways to market your business, with the highest return on investment of any method. By crafting some well thought-out, targeted emails, you can catch the eye of lapsed customers — and maybe even pull in some new ones too!

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