eCommerce Blog

How to Get the Most Out of Website Accessibility, Readability & Usability

According to the World Health Organization, at least 2.2 billion people across the world have some type of vision impairment. Based on the US Disability Statistics for the year 2017, an estimated 2.3% of the population in the US (which is equal to 7.543 million people) have reported a visual disability. A large portion of the population with visual impairments use a screen reader in order to access and consume digital content. However, not all users of screen readers have a visual impairment.[...]

Customer Service | 14 min read

12 Great Customer Feedback Tools for Your Website

Have you ever wondered what your customers think about your business, products, or services? Gaining this valuable information isn’t as simple as asking every customer one-by-one what they thought of your business – especially if you’re running a larger eCommerce operation.

Shift4Shop News | 9 min read

Starting an eCommerce Agency with Shift4Shop's Partner Program

With the constant expansion of eCommerce, the industry has also seen the birth of new services and service providers to help businesses sell online. This means a vast world of opportunity not just for online store owners, but also for agencies that support them via web design, marketing, and more. Online businesses both new and established are looking for talented and knowledgeable eCommerce agencies to help them reach their goals.

Customer Service | 16 min read

Complete Guide to Processing Returns in Your Store

No matter how careful you are to provide the highest-quality products and the best customer experience, returns are a fact of life in eCommerce. Even if your store policy completely forbids the return of any orders, you're still going to have situations where customers at least want to make a return and inquire about it. You're going to need a system in place to handle returns no matter what.

Starting a Business | 8 min read

5 Free Shopify Alternatives to Start Your Business

Shopify is now home toover a million merchantsspanning 175 countries. Because of this, it became Canada's second most valuable company in 2019. The Great White North, after all, is where the multi-national eCommerce firm started.

Fast forward to 2020, and Shopify has become even more prominent, raking in$121.3 billion. 

Despite all of this, Shopify isn't the only eCommerce platform on the market. And, it may not even be the best. There are quite a few Shopify competitors worth[...]

Web Design | 11 min read

Website Color Schemes & The Best Color Scheme Generators

What’s one of the first things that come to mind when you think of an iconic brand, like Pepsi or T-Mobile? More than likely, your mind is immediately filled with the color blue or pink. Iconic brands have mastered the use of color in their branding down to a science for success. If you’re building an online store, then the most important application of your color palette is in your website’s design.

Shipping & Fulfillment | 6 min read

Everything You Need to Know About the UPS Money-Back Guarantee

For every e-commerce business owner, weaving together an effective shipping strategy lies at the heart of their business model. This is especially true if they engage in cross-border selling. Between 2019 and 2023 alone, the global e-commerce logistics market size is slated to grow by a staggering $81.78 billion, with most of the contributing factors falling in the cross-border e-commerce territory.

eCommerce Features | 6 min read , Starting a Business | 6 min read

5 Factors to Consider When Choosing Dropshipping Products

Looking to start a new business but without the commitment of investing a lot of initial capital? If so, dropshipping might just be the thing for you!

Apps & Integrations | 9 min read

Best Online Video Editing Software for Internet Marketers

There’s no denying the fact that videos are powerful tools for communication. Not only can they convey concepts and ideas faster and more efficiently than a photo ever could, but they’re incredibly engaging. One look at recent marketing metrics and you’ll wish you had been implementing videos as part of your marketing campaigns years ago. And, if you were one of video’s early online adopters, then chances are you’re still looking for ways to make the videos you post even more compelling.

Either[...]

SEO | 6 min read

Top 5 Link Building Mistakes You Should Avoid

Links from leading professional websites act as a sign of support to Google. The more people that show support for your site, the more authentic and honest you become. One of the essential strategies which all SEO professionals provide you are building links and removing any existing link building errors.

Starting a Business | 10 min read

Remote Working Tools for Your eCommerce Business

Remote working has become one of the hottest topics recently as everyone is stuck in their homes. But, believe me, remote working isn’t something new. It has been up and coming for a good couple of years. Now, with the current outbreak, businesses are “forced” to explore the world of remote working.

Web Design | 7 min read

How Bad Web Design Impacts Your Ability to Grow an Audience

We don’t blame you if you love your website. You’ve been with it every step of the way, from concept designs to launch. It’s been molded in your vision to show off to investors and friends alike. There’s a harsh truth you need to accept though, and that’s that your website might not actually be that good.

Shipping & Fulfillment | 6 min read

A Beginner's Guide to eCommerce Localization

With so many eCommerce brands competing for the attention of customers across the world, your eCommerce website must provide a unique experience to stay in business. Localizing your website offers a unique shopping experience to your customers who belong to a specific linguistic, cultural, and geographical group.

eCommerce Marketing | 8 min read

The Best Tool Stack for Marketers in 2020

Is it time to upgrade your marketing team with technology?

Both of these things go hand in hand. When connected, they enhance productivity, performance, and ROI. Nowadays, it’s almost impossible to perform marketing tasks without any tools. 

Starting a Business | 8 min read

The Guide to Creating a Coupon & Deals Website

When it comes to making money at home, you have to consider one very important thing: solving someone else’s problem. At the core of every lucrative business is the ability to problem solve for someone else (and, the bigger that group is, the more successful your business will be). While there are plenty of problems to be solved, they mostly revolve around two things: time and money. If you can help me save time or money (or both), then you’re likely on to something big.

eCommerce Marketing | 6 min read

The Benefits of Working with an E-commerce Marketing Agency

In today’s business world, marketing activities are mainly being conducted online. E-commerce marketing can be described as raising awareness and directing consumers towards a business that sells its product or service via an online website. The main point is to make it easy for potential customers to find you at any time.

eCommerce Marketing | 7 min read

6 Marketing Tips for Selling Digital Products Online

The digital products market is generating huge revenue; by the year 2022, it might cross 240 billion USD if the trajectory continues at the same pace. Digital products from music to eBooks, videos, online courses and much more, are popular because of easy distribution and access. The fact that digital products can be repeatedly sold, purchased and consumed makes them an ideal choice for many creative artists, freelancers, and educators online.

Apps & Integrations | 10 min read

How to Build a Shift4Shop One-Click Install App

As feature-rich as Shift4Shop is, eCommerce is always moving forward. New advancements in technology lead to greater potential for online businesses, but they also lead to new customer expectations and new pain points for business owners and customers alike. That's one reason Shift4Shop has made it easy for developers to create apps that integrate with our eCommerce software: by building an app, you can expand Shift4Shop with new functionality and help your potential clients stay on top of the[...]

eCommerce Features | 9 min read

How to Use Fractional Quantities – Selling by Weight, Yard, & More

Just as not every eCommerce business is the same, not every product is the same. Selling typical retail items — say, kitchenware, toys, etc. — may be the most common business model, but it's hardly the only one out there. Some businesses, like online craft stores, rely on selling their products in fractional quantities rather than whole units. For example, a fabric store will only rarely sell an entire bolt of cloth, instead cutting it to order for sale by the yard. Other industries often[...]

eCommerce Marketing | 8 min read

What is Customer Segmentation & How Can It Help Grow Your Business?

Customers don’t want a one-size-fits-all solution from your business, and neither should business owners. Every customer wants something different from your brand, so by understanding and categorizing those differences, you can better cater to your customers in ways that they want. 

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